Frequently asked questions (FAQ)

What is Salai Makmur?

Salai Makmur is a food brand that specializes in traditional smoked meat (Daging Salai), prepared fresh with authentic recipes and rich local flavors. Our aim is to deliver the unique taste of salai to everyone, whether for daily meals or special occasions.

How does your product / service work?

We provide freshly smoked meat (Daging Salai) prepared using traditional methods. Customers can place an order through our website, make payment, and we will arrange delivery. If unopened, store it in a cool, dry place away from direct sunlight. Once opened, keep it in the fridge/freezer and reheat before serving.

How much does it cost?

The price depends on the type and size of the smoked meat. You can check our Products page for the latest prices and promotions.

Is your product Halal?

Yes, all our meat is sourced from halal-certified suppliers and prepared according to halal practices, officially certified by JAKIM.

What payment methods do you accept?

We currently accept bank transfer, and e-wallet payments.

How should I store the product?

If unopened, keep the smoked meat in a cool, dry place away from direct sunlight. Our products are tightly sealed in aluminum foil, so there is no need to refrigerate. For best taste, simply heat it up before serving.

Can I return or exchange the product?

Returns are not accepted unless there is an issue with your order. If you receive the wrong item, damaged packaging, or spoilage upon delivery, please contact us immediately for assistance.